We had the pleasure of experiencing Palacio Nazarenas during our stay in Cusco and it was unforgettable.
Beautifully and lovingly managed by Floris Boyen. I have not experienced that caliber of attention to detail and service in a long time. Each member of the staff was warm welcoming, and full of smiles. I felt the warmth from the heart, it was not from instruction or training- although terrific training was evident. Floris’s passion for making us feel comfortable was palpable. The staff was happy and it showed.
The hotel’s historic decoration was impeccable. Every corner was filled with history. The rooms were large and light. The bathrooms were huge and BRIGHT! Happy colors of flowers everywhere. Palacio Nazarenas is the only hotel in Cusco that boasts a swimming pool- heated no less.