We had the pleasure of experiencing Palacio Nazarenas during our stay in Cusco and it was unforgettable.
Beautifully and lovingly managed by Floris Boyen. I have not experienced that caliber of attention to detail and service in a long time. Each member of the staff was warm welcoming, and full of smiles. I felt the warmth from the heart, it was not from instruction or training- although terrific training was evident. Floris’s passion for making us feel comfortable was palpable. The staff was happy and it showed.
The hotel’s historic decoration was impeccable. Every corner was filled with history. The rooms were large and light. The bathrooms were huge and BRIGHT! Happy colors of flowers everywhere. Palacio Nazarenas is the only hotel in Cusco that boasts a swimming pool- heated no less.
Emerging from 7 years of loving restoration, Orient Express has again brought to life another historic 300 year old palace/ convent. I think it is what Orient Express does best. They bring out the most important reflection of culture in beautiful structures around the world and turn them into fabulous settings for guests to enjoy in delightful luxury. Hotels such as Palacio Nazarenas’ sister Hotel Monasterio in Cusco, Peru.
Hotel Caruso, Vila San Michele, Hotel Splendido and Splendido Mare , and Hotel Cipriani in Italy. Grand Hotel Timeo, and Villa San Andrea in Sicily, La Residencia in Spain to name a few. Their attention is just as focused on their iconic trains: the Royal Scotsman in Scotland, the Venice- Simplon Orient Express in Eastern Europe, the Eastern & Orient Express in Singapore, and the Hiram Bingham in Peru. And then there are their cruise ships: starting with Road to Mandalay- I could go on and on.